Privacy Policy

At LUNARC ENTERPRISES, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (https://lunarcenterprises.com) and our courier services.

1. Information We Collect

We collect information necessary to provide efficient delivery services, including:

• Personal Identity: Name, address, phone number, and email address.
• Delivery Data: Recipient name, delivery address, and phone number.
• Transaction Data: Payment details (processed via secure third-party gateways) and service history.
• Technical Data: IP address, browser type, and usage data via cookies to improve website performance.

2. How We Use Your Information

• To process and deliver your shipments.
• To provide real-time tracking updates via SMS or Email.
• To process payments and issue receipts.
• To comply with legal obligations and prevent fraudulent activities.
• To improve our customer service and website functionality.

3. Data Protection and Security

We implement robust security measures to protect your data. However, please note that no method of transmission over the internet is 100% secure. By using our site, you acknowledge this risk.

4. Sharing Your Information

We do not sell your personal data. We only share information with:

• Law enforcement if required by Nigerian law.
• Third-party service providers (e.g., payment processors) necessary to complete your transaction.

5. Your Rights

Under the Nigeria Data Protection Regulation (NDPR), you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, contact us at [email protected].